FAQ

Below are some of the questions we get asked most frequently! If you have any other questions feel free to contact us via email: info@dailydeals.je

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

Staring at your letterbox? Waiting for the Postman? We totally understand. Waiting for your items can leave you restless, out of breath and wanting more.

If you’re not sure what delivery method you selected, you can check your order confirmation email as it has everything you need to know.

Some products are click and collect but some products are despatched from the UK which may take a little longer from one of our trusty partners in crime. There’s an ETA on the product page if you can’t quite remember.

HOW LONG UNTIL MY PRE-ORDER IS IN STOCK?

The quickest way to get an update is to check the product page, where we will show the expected arrival, e.g. Expected in the next few days. Sometimes products can be held up by weather, production problems, or the occasional dragon. If there is no estimate shown, we are currently chasing our supplier for a due date and will keep you updated.

WHERE CAN I COLLECT MY PRODUCT FROM?

Our collection point is dailydeals.je 2nd Floor, 45 Halkett Place, St Helier, Jersey, JE2 4WG (entrance on Waterloo Street).  See map below.
You can collect your product between the hours of 12-3pm Monday – Friday or 10 – 12 Saturday. If for whatever reason you are unable to do so then please contact one of our service team at info@dailydeals.je who will assist in this matter.

WHAT HAPPENS IF I AM NOT AT HOME TO ACCEPT MY DELIVERY?

Some of the products on our site do not require you to be at home to take delivery as they will fit through your letterbox.

In the event that you have ordered a product which will not fit through your letterbox or requires a signature and are not in to take delivery, then the courier will leave a calling card to advise that delivery has been attempted. Follow the instructions on this card to rearrange delivery or to collect your products.

Please note that the courier may leave your parcel with a neighbour, or in a secure location. If this occurs, you will be advised of this on the calling card.

AM I ALLOWED TO GIVE MY VOUCHER AWAY AS A GIFT?

It’s your voucher so the answer is a big Yes you are entitled to give your daily deals voucher to whomever you want!

CAN I ADD A GIFT MESSAGE TO MY ORDER?

Yes you can! Simply add your gift message while in the checkout.

HOW DO I BUY DAILY DEALS VOUCHERS?

Nice and Easy. Once you have found the product/service you would like to purchase: Click buy now to put the item straight into your cart and it will direct you through to checkout. You have 3 options: update, checkout or  continue shopping.

Select from your stored details which address you would like your item to be delivered to. If this is the first purchase you have made and are registering, you will need to complete the required details.

Select your preferred delivery method if offered on the particular deal.

Select from your stored payment options how you would like to pay. Again if this is your first order you will need to enter these details.

Please remember to check your order details before submitting your payment for processing

I’VE FORGOTTEN MY PASSWORD; CAN YOU RESET IT PLEASE?

Since you asked so nicely, all you need to do is Click here and enter your email address.

HOW DO I ADD OR REMOVE MYSELF FROM YOUR MAILING LIST?

We might be like marmite (Love us or hate us) you can decide our fate, simply by pressing unsubscribe on the last email we sent you!

DO YOU OFFER CORPORATE SALES/RATES

If you’re an agency or corporate organisation, dailydeals.je can provide a comprehensive range of unique products all at competitively discounted prices to fit your needs. Whether you are looking to implement a staff incentive scheme, find that perfect product for a sales promotion or looking for awesome client / employee gifts you’re in the right place. Email us at info@dailydeals.je now to find out more.

 

Choosing the right thing from dailydeals.je wonderful selection of products should be easy, but we know that you can never please all of the people all of the time, until now.

Daily deals competitively discounted gift vouchers make a great option that will ensure everyone finds themselves something they really want. With flexible values and expiry dates they are perfect for reward and incentive schemes. We can even add your own company message to voucher multiples.